Don’t try and fit an old process into your new method

Aug 24, 2015

Overcoming old habits used on paper documents when dealing with its new digital counterpart will see significant benefits.

Although we have seen significant proliferation of electronic signatures, we still see some businesses struggling to efficiently adopt a digital solution as effectively as possible. The reason for this is simple. Trying to fit the paper and ink process into electronically signing a digital document.

Adopting the a flexible approach to electronic signatures allows for significant benefits the most apparent and quickest to realise are:

  • Decreased costs
  • Improved customer experience
  • Rapid document turnaround

E-Sign offers great flexibility when it comes to signing your documents, and we even provide users the functionality to sign documents on mobile devices with a touch of the finger.

Lately we have also offered users the ability to add dynamic labels to documents upon which can be populated with the information that signers require with minimum effort.

Digital signatures enable paperless contracts and can speed up business transactions. The 2001 E-Sign act allowed for ease of adoption of electronic signatures, yet the mechanics of what makes a sufficient e-signature were not clearly communicated. 14 Years later we are seeing a significant uptake of our service based on the requirements which are identified as:

  • Integrity
  • Authenticity
  • Non-repudiation

One of the few stumbling blocks with e-signature adoption is that businesses are slow to change their processes to make the most of using an electronic signature platform.

One example is when a business requires a signer to either initial or sign in multiple places within a traditional document. With electronic signatures the signatory signs the document and a digital certificate is created. This logs the signers’ interaction with the document. However, E-Sign also provide a drag and drop feature if required.

The courts have recognised that the essential characteristic of a signature is its function rather than its form. A signature must demonstrate a signatory’s authenticating intention (that the signatory intended to be bound by the terms of the contract).

This along with the issued digital certificate removes the need for the traditional wet signature method of needing a document marked in multiple paces, and creates a very simplistic method of transactions.

The provisions of the Electronic Communications Act 2000, aim to ensure that the legal effect of documents of signatures will not be denied simply because they are represented electronically. For instance section 7 of the ECA confirms that electronic signatures are admissible in legal proceedings to determine the authenticity of any electronic communication in which they are incorporated.

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